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Privacy Policy

Last updated: January 12, 2026

This Privacy Policy (hereinafter the "Policy") describes how Rubot.Cloud processes personal data and what rights are granted to you in connection with such processing.

SCOPE OF THIS POLICY

This Policy applies to (collectively referred to as the Rubot.Cloud Services):

  • Software products of Rubot.Cloud: RbTools, Super Twitch God. This also applies to all software products released after this Policy comes into force, license agreements and other agreements granting rights to use the Software Products (hereinafter "Software Products");

  • Personal Account in the protected section of https://Rubot.Cloud (hereinafter "Personal Account");

  • The website https://Rubot.Cloud (hereinafter "Website");

  • Related services and solutions;

  • Requests to technical support, other departments, and online chat (hereinafter "Requests");

If you do not agree with this Policy, do not use the Rubot.Cloud Services and do not submit any personal data to us.

WHAT DATA WE COLLECT

We collect and process the following categories of personal data:

  • Account data: username, email address, password (in hashed form);

  • Payment data: transaction IDs, payment amounts, payment method types (we do not store full card numbers);

  • Technical data: IP address, browser type, operating system, pages visited, visit time;

  • Communications: messages sent to support or via chat forms.

HOW WE USE YOUR DATA

We use your personal data for the following purposes:

  • To provide access to purchased products and services;

  • To process payments and verify transactions;

  • To provide technical support;

  • To send service notifications related to your account or subscription;

  • To improve the quality of services and website functionality;

  • To comply with legal obligations.

DATA STORAGE AND SECURITY

Your data is stored on servers located within the European Union. We apply appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data for as long as necessary to provide the services and fulfill the purposes described in this Policy, unless a longer retention period is required by law.

YOUR RIGHTS

You have the following rights regarding your personal data:

  • Right of access — to receive a copy of your personal data we process;

  • Right to rectification — to request correction of inaccurate data;

  • Right to erasure — to request deletion of your data (subject to legal restrictions);

  • Right to object — to object to the processing of your data for certain purposes;

  • Right to data portability — to receive your data in a machine-readable format.

To exercise any of these rights, please contact us via the contact form on the website.

COOKIES

We use cookies and similar technologies to ensure the functionality of the website, analyze traffic, and improve user experience. You can manage cookie settings in your browser settings.

THIRD-PARTY SERVICES

We may use third-party services (payment processors, analytics providers) that have their own privacy policies. We are not responsible for the privacy practices of these third parties.

CHANGES TO THIS POLICY

We may update this Policy from time to time. We will notify you of significant changes by posting an updated version on the website. Continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

CONTACT INFORMATION

For questions related to the processing of your personal data, please contact us via the contact form available on the website at https://Rubot.Cloud.